Shipping Policies

Processing Time:

Orders are processed within 1-2 business days after payment is received and verified (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email along with a tracking number (if applicable).

Shipping Rates:

The shipping fee for each unit is £15

Delivery Times:

We aim to process and ship all orders within 10 business days. Delivery times may vary based on your location

Please note that delivery times are estimates and may vary depending on factors such as weather, holidays, or other shipping carrier delays.

International Shipping:

We do offer international shipping to select countries.

USA, UK, FRANCE, GERMANY, ITALY, SPAIN, NETHERLANDS, BELGIUM, AUSTRIA, SWEDEN, POLAND, IRELAND, GREECE, PORTUGAL, HUNGARY, SLOVAKIA, CZECH, FINLAND, DENMARK.

International shipping times vary depending on the destination. Please allow up to 10 Days for international deliveries.

The price includes taxes paid in advance

(DDP - Delivered Duty Paid).

Order Tracking:

Once your order has been shipped, you will receive a tracking number by email, allowing you to monitor the status of your shipment.

You can track your order through the carrier's website.

Address Accuracy:

Please ensure that your shipping address is correct and complete before finalizing your order. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

Lost or Damaged Items:

If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue.

For damaged goods, please provide us with photos of the items and packaging to assist with claims.

Returns and Exchanges:

If you wish to return or exchange an item, please refer to our Return & Refund Policy.

For any other questions or concerns regarding shipping, feel free to contact our customer service team at info@rico-brand.com.

Thank you for shopping with us!